JUNEASIA BUSINESS OUTLOOK19GOOD COMMUNICATORS MOTIVATE OTHERS, CREATE A BETTER AND MORE CREATIVE ENVIRONMENT AND DRIVE CHANGE- Identifiying emotions- Empathy- Listening- Adaptibility- Organization- Willingness to learnAs it can easily be seen that, most of these social skills are built on the foundation of communication. In the age of globalization, we are living in an interconnected world, both in our social and professional life. Strong communication skills impact both our personal relations and our business performance. In a work environment every profesional encounters downward, lateral and upward interactions on a daily basis.Better communications skills will bring better results. Good communicators motivate others, create a better and more creative environment and drive change. Communication skills are very important for every professional because effective communication will:-develop and maintain strong business relations-improve problem solving and decision making abilities-create more productivity and consistency in work flow-increase knowledge sharing and facilitate innovationFour main types of communication types that might be used on a daily basis are:-Verbal: Communicating by way of a spoken language (good languagecomprehension, strong , confident speaking voice, volume and tone , appropriate word selection compliying with environment, active and sincere listening, respect, sincerity).-Nonverbal: Communicating through body language, facial expressions and tone (controlling expressions of emotion, use of appropirate mimics and gestures, eye contact).-Written: Communicating with written language, symbols and numbers (good language comprehension, responsiveness, respect, appropriate word selection compliying with context).-Visual: Communication by way of photography, art, drawings, sketches, charts and graphs ( comprehensive knowledge of necessary work tools, creativity and being contextual).As a summary one of the most underrated skill of last two decades became one of the most important and distinctive tool for great business leaders. Communication skills consist of many important social skill-sets . Those can be learned and developed by dedication and practice like hard skills (technical skills). Improving and demonstrating these skills can help professionals to advance in their careers and stay competitive in today's job market. There are three essential areas that most of us should concentrate on to improve our communication skills to make a significant difference: -Listening: latest developments in social sciences show that lack of active listening is the main reason for most of the communication problems. Communication is a two-way process. Most of the times we think about how to respond instead of trying to understand what the other person is saying. Listening is not only hearing but concentrating genuinely on what the other side is saying. Improving listening skills is likely to pay off in improvements in relationships both at work and at social networks.-Non-verbal communication: Non-verbal communication is often reduced merely to body language, but it actually covers more. It also includes, tone and pitch of the voice, eye contact, mimics, posture, hand and arm gestures and even physiological changes such as sweating. Improving non-verbal communication skills could increase influence abilities and self confidence.-Emotional Intelligence & Empathy: In simple terms emotional intelligence is the ability to manage both our own emotions and understand the emotions of people around us. Emotional intelligence covers a wide range of social skills most of which are improvable. One of the most career related skills is empathy.Empathy is the ability to `feel with' others: to share their emotions and understanding them. Gaining the ability to empathize requires a lot of practice.Now it is on our hands to decide how and when do we want to improve ourselves,create our personal brand, stand out amongst others and make a change in our career and personal social life.
< Page 9 | Page 11 >