CP AXTRA, Thailand-headquartered operator of Asia's top wholesale and retail brands Makro and Lotus's, is accelerating its digitalization with a deep emphasis on artificial intelligence (AI) to enhance efficiency and redefine customer experiences. The move is supported by a strategic collaboration with Tencent Cloud, signed earlier this year in an MoU.
The partnership will implement Tencent Cloud's Infrastructure-as-a-Service (IaaS), big data solutions driven by AI, and Tencent Kubernetes Engine (TKE) across 2,600+ stores in Thailand, facilitating scalable digital innovation, agile IT infrastructure, and cost optimization. AI-powered tools will also improve inventory management and sales forecasting, developing a more responsive retail environment.
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A highlight of the change is the introduction of CP AXTRA's Weixin or WeChat Mini Program, providing Chinese consumers in Asia with smooth access to Thai goods via their mobile phones, further boosting the company's cross-border e-commerce.
"We are delighted to collaborate with CP AXTRA on their revolutionary path to smart retail," stated Chen Rui, Tencent Cloud's Vice President of International Business and Managing Director of Southeast Asia. "Our products, including Tencent Kubernetes Engine, are empowering CP AXTRA to scale dynamically, streamline operations, and realize substantial cost savings."
Tarin Thaniyavarn, Group Chief Technology & Data Officer and Group Chief E-Commerce Officer at CP AXTRA, said: "Our strategy is not about the adoption of new technologies. It's about enabling people and making smarter, more agile operations. Through collaboration with Tencent Cloud, we are liberating employees to work on more high-value activities and driving long-term, technology-enabled growth."
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The partnership solidifies CP AXTRA's position as an Asian retail tech leader, while enhancing Tencent Cloud's position as a reliable global innovation partner.
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