Gojek and Deliveroo Commence Long Term Partnership for enhancing Singapore Consumer Experience

By: Asia Business Outlook Team | Tuesday, 01 August 2023

As part of the broad partnership, the two companies will introduce extensive new benefits and drive impactful cross-platform savings for both Deliveroo and Gojek users. Both companies will also work together on joint initiatives that build customer loyalty and create increased earnings opportunities for driver-partners and delivery-riders across both platforms. In addition, Deliveroo and Gojek will look to explore other possible areas for deeper alignment and collaboration, including community engagement and sustainability.

This partnership is particularly timely in today’s economic climate and in light of rising costs. As such, in the spirit of the upcoming National Day, and beyond, Deliveroo and Gojek are continuing their mission to be platforms of good - not just for consumers, but also for their drivers, riders and merchant partners in Singapore.

Lien Choong Luen, General Manager, Gojek Singapore, said, “As two of the leading providers in on-demand services, joining forces with Deliveroo makes a lot of sense for us. By collaborating across ride-hailing and food delivery services, not only are we able to bring additional value and exciting new benefits to customers, but this partnership will also help to provide increased earnings opportunities for our driver-partners. Ensuring that they can build a sustainable livelihood on our platform will always be a priority for us, and collaborating with like-minded partners, such as Deliveroo, has an important role to play in helping us to achieve that goal.”

He added, “This long-term partnership is just the start and we look forward to working closely with Deliveroo to drive greater convenience and meet the changing needs of all our users across Singapore.”

New perks and greater benefits for users

As part of the partnership, from 1 August, users on both platforms can enjoy discounted rides and food each month, plus additional savings and rewards:

Gojek passengers taking 8 x rides in a month will be eligible to receive $8 worth of Deliveroo vouchers. New users can also enjoy this in conjunction with Gojek’s existing introductory offers.

All Deliveroo Plus Gold customers in Singapore will receive 2 x 20% off Gojek vouchers every month. This is in addition to the truly free delivery from all restaurants and other great perks and benefits Deliveroo Plus Gold users already enjoy as members of the programme.

“Through this partnership with Gojek, Deliveroo reaffirms its commitment to enhancing offerings to consumers. Beyond that, we will also be able to create greater visibility for Deliveroo merchants to a wider pool of consumers. We have identified these synergies with Gojek as we work towards our mutual goal of providing convenience, value and the best service to our partners who keep us fed and get us where we need to go,” said Jason Parke, General Manager, Deliveroo Singapore. “With National Day around the corner, we further celebrate the nation’s milestone by bringing greater value to consumers through convenience and savings, along with wider contributions towards the daily lives of Singaporeans and the economy.”