Available to existing customers in the U.S., Southeast Asia, and Oceania from August 19, 2025, the platform leverages conversational chat commands to create apps and automate workflows. The service is designed for small and medium-sized businesses (SMBs) that face high software costs and limited IT resources. Key features include an AI App Creator, which suggests app structures based on user descriptions, and an AI Process Creator that automates workflow tasks. Unlike many AI tools, Kintone AI Lab emphasizes enterprise-grade security with robust permission controls and data privacy protections, ensuring user data is not used to train external models.
Kintone AI Lab enables SMBs to build apps with chat commands
By offering a chat-based, natural language interface, Kintone AI Lab removes the complexity of drag-and-drop builders or workflow logic, allowing users to describe needs like “I need an app to track customer inquiries” and instantly generate functional applications.
This approach helps SMBs overcome challenges of high costs, technical skills shortages, and limited developer access—empowering them to start small, achieve quick wins, and scale digital transformation sustainably.
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