VinFast Ties Up with myTVS for Service Expansion in India

VinFast Auto India, the Indian arm of Vietnam-based EV manufacturer VinFast, has partnered with myTVS in a strategic collaboration to increase its after-sales services in India. The agreement will form 120 Extended Service Workshops besides VinFast's future dealership and service network, adding convenience and assistance to its customers as it expands its Indian electric vehicle business.

Pham Sanh Chau, Chief Executive Officer at VinFast said, "At VinFast, we are dedicated to achieving excellence on three key pillars: high-quality products, value-for-money prices, and outstanding after-sales policies. This strategic collaboration with myTVS to enhance our large after-sales service network is evidence of our long-term commitment to the Indian market and customer satisfaction."

Key highlights-

• VinFast partners with myTVS to set up 120 extended service workshops in India
• Collaboration aims to strengthen after sales support for electric vehicles
• Partnership focuses on quality service network training and customer satisfaction

myTVS will provide nationwide coverage for VinFast owners in workshops with genuine parts, cutting-edge diagnostic and repair tools, and trained technical staff. Natarajan Srinivasan, CEO of TVS said, "We believe this pioneering collaboration will assist VinFast in attaining growth backed by our technology-fostered after-sales service platform. This reaffirms the myTVS model of providing high-quality, convenient, transparent, and digitally empowered aftermarket services to enable India's auto aspirations."

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VinFast saw that the collaboration facilitates India's transition towards sustainable mobility along with enhanced confidence and long-term customer connections.

With VinFast planning to roll out its product range in India, including electric SUVs, e-scooters, and e-buses, the collaboration with myTVS will focus on network expansion, training, and customer service in order to build a strong after-sales ecosystem.