Online purchasing has become an integral part of daily life and buying habits, particularly among the younger generation. Unlike other South- Asian countries, Singapore is hardly affected by tariff rates on almost all manufactured goods with rates ranging from zero to five percent. Although Singapore is a small market, the buying and spending power is still very strong and cannot be neglected. This attracts overseas merchants to venture into online business and e-Commerce sectors, especially for overseas sellers who have the advantage of earning Singapore dollar (Strongest Currency in Asia) to convert and spend in their own country.
Furthermore, the rise of e-Commerce has created new challenges for logistics providers, including shorter delivery times, increased demand for personalized services, and the need to manage a greater volume of orders. This is where NDT Logistics steps in to address the aforementioned challenges by providing reliable and efficient e-Commerce orders fulfillment services in Singapore with high accuracy and optimal quality standards.
Today, NDT Logistics is one of the leading providers of e-Commerce orders fulfillment services in Singapore, which is known in the market for offering a comprehensive range of services which encompasses pick & pack service, packing service, warehouse storage, and warehousing services. The company is committed to fulfilling e-Commerce orders accurately and efficiently, ensuring that its clients' businesses run smoothly. Incorporated back in July 2020, the company acquired its first warehouse in 2022 and second warehouse in 2024. Till date, the company has about 30 local merchants and overseas sellers onboard with it.
Integrated Fulfillment Solutions
NDT Logistics has partnered with a well-known ERP solution provider and constantly tailors its service delivery as per the unique requests and requirements from different merchants. The fulfillment process on pick and pack is still very manual and none of the well-established fulfillment centers can claim 100 percent accuracy. However, NDT Logistics manages to achieve 98.99 percent due to its constant willingness to adapt to change its process and try out new technologies available in the market.
Additionally, the company offers insight into data to partners that are strategically strong on the local markets need and want to link businesses to retail and e-Commerce enabler partners.
Additionally, the company has its own research team to study the market needs and identify suitable partners into its supply chain. “We offer flexible fulfillment services beyond standard warehousing by linking clients with complementary businesses for cross-promotion, such as including brochures in shipments. Furthermore, we also connect clients to both e-Commerce and physical retail channels to enhance visibility and sales”, states Shawn Kwek, Founder, NDT Logistics.
The team at NDT Logistics comprises seasoned professionals who are highly experienced in the fulfillment industry, and understands the challenges that e-Commerce businesses face today. Hence, the adoption of an efficient WMS that synchronizes with various marketplace platforms ensures that orders are processed accurately and delivered to end users on time. Additionally, it provides safe and secure storage space for e-Commerce sellers of all sizes, with a 24/7 security surveillance system to keep the stocks safe.
Additionally, NDT Logistics offers Superior Customer Service with dedicated support for each client, ensuring personalized assistance. The affordable pricing with flat-rate fees with no hidden charges makes fulfillment cost-effective. Furthermore, reliability and timely deliveries is one of the biggest strengths of the company. This is coupled with its commitment to facilitate fast and secure transportation so as to ensure goods reach customers in optimal condition. Also, with the help of Seamless Marketplace Integration, businesses can connect their e-Commerce platforms directly to NDT Logistics’ system for automated order processing.
Global Operations Network
NDT Logistics also boasts of comprehensive networks in partnership with courier partners and leading online marketplace, when we speak of the operational front. The company ensures that all orders are sent out on time adhering to the metrics set by all online marketplaces. Additionally, the company is very flexible and offers offline and link-up business for its niche clients.
NDT Logistics provides reliable and efficient e-Commerce orders fulfillment services in Singapore with high accuracy and optimal quality standards
“We’re proud to support Singapore’s Land Transport Authority in fulfilling orders for their online stores, a partnership now entering its third successful year”, signifies Shawn.
Recognizing and identifying China as the main manufacturing of common and industrial products has led NDT Logistics to set up a subsidiary in Shenzhen, China back in December 2024. This move aims to provide sourcing capability of products and testing for its strategic clients. This subsidiary also strengthens its presence in China and provides China merchants the cater to the Singaporean market. Additionally, an enabling team is also set up to help clients run their online store professionally, thereby maintaining service consistency and client satisfaction across different geographies.
The Robust Future Roadmap
NDT Logistics wishes to expand its scope of fulfillment services by offering enabling, sourcing alongside testing of products and business insight consultancy to its clients. Additionally, hopes to enhance all these new capabilities aside from the primary matured skillset of fulfillment that NDT Logistics had already processed.
Shawn Kwek, Founder, NDT Logistics
Shawn Kwek is the founder of NDT Logistics & Trading, a Singapore-based company specializing in e-Commerce fulfillment solutions. Under his leadership, NDT Logistics has developed a reputation for providing flexible and efficient logistics services tailored to the unique needs of online retailers. Kwek's commitment to innovation and customer satisfaction has positioned NDT Logistics as a trusted partner for businesses seeking reliable logistics solutions in the competitive e-Commerce landscape.
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