Gateway Search: Laying The Essential Groundwork For Businesses That Aspire To Enter Asia
Florence Leow & Stacey Seah
Staying updated with the market changes, the potential candidates of the present day need to identify the sectors that are thriving. Meanwhile, the recruitment agencies are also keeping close contact and dialogue with clients to understand the changes in their hiring requirements and the reasons for it. With the up-surging quest to remain updated with employment policy changes, as it may impact the economics of resource supply & demand, the current market segment is envisaging a plethora of gaps across the recruitment domain that are needed to be addressed prolifically. Cementing its position as one of the award-winning young recruitment firms from Singapore, Gateway Search has emerged as the most-preferred strategic regional search partner for many global as well as local clients looking at first-rate qualified professionals.
Acknowledged for its track record of placing talents with precision, speed, and success in high retention ratings, Gateway Search stands ahead amongst its competitors owing to its Duo Prong People Strategy. Starting from nurturing New Talents (consultants) for the recruitment industry to hiring experienced consultants as mentors and specialists in their area of expertise and exploring internships for undergrad students in line with its Nurturing New Talents Strategy, Gateway Search has been growing strength to strength in four years from 7 to 25, including opening an office in Gurgaon, New Delhi, India in 2020.
Resolving Talent Resource Challenges
Across the Asia Pacific region, Gateway Search works with various Global and local MNCs in distinctive domains such as Automotive, Consumer, Corporate Services, Energy and Natural resources, Technology Industrial, and so on. The Singapore and India teams of Gateway Search have successfully assisted many start-ups and established companies expand their footprints in Asia and work on critical hires. Amongst the extended client base of the company, many are globally recognized Unicorn Tech firms in the e-commerce, Internet & FinTech sectors that have emerged in the recent years.
The distinctive solutions of Gateway Search are delivered by its consultants from diverse backgrounds and nationalities who could fully understand the nuances of candidates as well as clients coming from different territories. Depending on its client's requirements, Gateway Search offers executive search services with a customized approach along with a suite of HR recruitment services such as Executive Search, Customized Interim Solutions, Recruitment Process Outsourcing (RPO), Talent Resourcing & Market Intelligence Services across Asia. "We focus on being good listeners and problem solvers to resolve the talent resource challenges of our clients.
Working on building a long-term partnership being their trusted advisor, we always take our client's pain points as our own and coming up with creative solutions that are effective and sustainable. We only put our best consultants who are Subject Matter Experts (SMEs) within the respective sectors across regions to work with our clients", avers Stacey Seah, Co-Founder, Gateway Search. Recalling a few examples, Stacey adds, "Due to the formation of a New Business Unit and a New Product Line, one of our clients, which is a Global IT Consulting firm, was facing the challenge of ramping up the teams with a given short timeline. They needed a quick turnaround solution which was effective and sustainable for the business. This included hiring and on-boarding 50 highly skilled software engineers in three months without an extensive RPO solution.
After several rounds of discussions with the client and its stakeholders, we recommended a customised mini RPO model which was scalable and cost friendly yet with a robust recruitment process. The solution was a major success. Not only did we place all 50 headcounts, the project was completed ahead of time". Besides being creative with our offerings to resolve client's talent resource challenges, Gateway Search has also helped many companies expand their footprints into South East Asia and India. "We've assisted quite a few startups with their hiring when they entered Singapore and India. One was a global Technology Unicorn entering SEA in 2018, setting up their regional headquarters in Singapore and another was a Temasek-backed Technology start up hiring in India in 2020. Both companies has since then been our strategic partners". adds Florence Leow, Co-Founder, Gateway Search.
On its Way to Reap Greater Success
Strategies like customized HR solutions, cross-border recruitment, a customer-first approach, and working towards achieving high satisfaction levels with every assignment as part of its TRIBE DNA have kept Gateway Search ahead of its competitors. "Our TRIBE DNA which stands for Trust, Respect, Innovation, Boldness & Excellence defines our Core Values which underlines the way we run our business as well as how we choose our consultants. Besides, Passion and Potential, they should possess our DNA, which we carefully knit when we interview someone with the potential to join us. Working towards achieving high satisfaction levels with every assignment as part of our TRIBE DNA and establishing a `Customer First' approach always, we focus on being a listener and trusted advisor to our clients", reinforced by Florence.
Adapting to market changes has been one of the key strengths of Gateway Search in the wake of COVID and the firm has also experienced success in doing so. "Even in COVID times, we have expanded into India in 2020 and we have been steadily growing the teams across Singapore and India. In 2022/2023, we hope to resume our plans to open new offices across South East Asia such as Vietnam, Malaysia, and Indonesia. COVID has certainly thrown our plans off course and we are also not spared the impact, as with many other recruitment firms. However, with the market steadily recovering, we look towards regaining momentum to ensure a good and healthy year-on-year growth. We intend to develop a Customer Satisfaction Measurement Tool and keep an Index of 85% and above.
Adapting and developing new value-added services as well as continuing our overseas expansion plans in SEA. As we continue to keep a close pulse on the industry and adapt to market changes , we will also focus on training & developing our people as it is the key to greater success. We will strive to discover opportunities to validate the company and the consultant's achievements and capabilities," says Florence. She further adds, "As Founders of the company, we have been working closely with our teams and succeeded in maintaining a tight ship during the pandemic by adapting to the market changes. While the journey forward is still full of unpredictables, it also possesses untapped opportunities. There is nothing stopping Gateway Search from achieving greater success. Come what may, we will continue to accelerate, keeping a close eye on the winds of market changes and improving at our game".
We always strive to achieve a winwin outcome and partnership with clients & candidates, building a long term ‘trusted advisor’ relationship
Florence Leow & Stacey Seah, Co-Founders
Florence Leow, Co-Founder
Florence has 12 years of executive recruitment experience across banking and technology placing senior executives up to C-suite levels. Leveraging on her specialization & passion for technology, she focuses on the Information & Communication Technology (ICT) and in recent years, on disruptive technologies within the eCommerce, Internet & FinTech domains. Florence holds a Bachelor of Arts from Edith Cowan University, Australia.
Stacey Seah, Co-Founder
Stacey has 17 years of executive recruitment experience and over 15 years of experience in sales and key account management in the healthcare and consumer industry. She specializes in recruiting mid to senior level executives in general management, sales & marketing; research and technical positions with a focus in the automotive, industrial, manufacturing, healthcare & life science sectors. Stacey holds a Bachelor of Science (Physics) from National University of Singapore, plus a Graduate Diploma in Sales and Marketing from Marketing Institute of Singapore.
Achievements & Accolades:
2021 - Finalists HR Vendors of the Year - Best Executive Search Firm
2021 - Named Asia’s 5 Star Recruiters - Best Mid-Management Recruitment Firm
2020 - Asia Recruitment Awards - GOLD - Best Client Service by a Recruitment Service Provider - SILVER - Best New Recruitment Firm - BRONZE - Best Recruitment Agency of the Year (Under 50 Employees
2019 - HR Vendors of the Year - SILVER - Best New Recruitment Firm