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  • Home Treatise

CHAT GPT 4: A Stepping Stone To The Future?

  • By: Rejith P R, Asia Business Outlook Team
 Rejith P R, Asia Business Outlook Team

The Open AI is back with the latest version of its hefty language model, called Chat GPT 4, to provide a more user-friendly experience. Barely three days after it was launched, the organizations have already integrated it into their systems.

Chat GPT—the older version arrived in November and revolutionized the users as the Chat Bot was able to solve their queries to an extent. Nonetheless, since its release, popularity has risen across the globe, and there has been a rapid spike in users. Subsequently, it encountered technical difficulties predominantly due to server support issues, which eventually led to a high response time.

Probably, these incidents prompted the firm to ponder over the gaps and redesign in a way to deliver seamless output. Lately, the tech giant, Microsoft, invested heavily in the platform and integrated it into their Bing search engine. Even other big names, such as LinkedIn and Khosla Ventures, have backed this software.

So far, including the first version, three other versions have been successfully launched over time. As mentioned above, the firms have commenced the usage of AI, and it may take little time to come up with genuine feedback on its performance and how it impacts the business world.

GPT-4 For Customer care

In general, handling customers over the phone can be a challenging task, no matter how skilled the workforce is, as there may be human errors at some point in time that may not be tolerated by the end users. They pay for the service offered, and if there is no value, they may switch to other organizations or service providers.

Why don’t the firms think about the upgraded version of Chat GPT and leverage it in their business? The technology can be well-versed in a human-centric approach since it is leveraged with the latest advancements in natural language processing. Moreover, it may be way more effective than ever before. It even comprehends the queries raised by the customers and solves them at a faster pace than humans.

What if the absent user is back on the chat, and how does it deal with the user? It knows the user's data well enough, mainly the past conversations that have happened, and can easily take the user forward in the best way possible.

Time and Money

The workforce are the backbone of an organization and do wonders. However, in certain contexts, they cannot act like technologies, which ease business operations way better than humans. Thus, in some parts of the work, the workers have to be accommodated by smarter technologies to make the activities go smoothly. In the case of the Chat GPT, it gives a swift response to the users and is able to close the chat in less time. Ideally, humans take more time but may satisfy the customer's queries and move on to others.

 

Taking less time and closing heaps of chats makes a significant impact on the business world and may even scale up revenue and customer satisfaction. The customer lifetime value is what the organization expects, which means that the customer is loyal for life. Thus, it is imperative to implement the technologies that work best for the firm.

What do they have to do? Perform the testing process well, whether or not it is adaptive for their users. Once successful. Then it's good to go ahead with it.

Multilingual by Default

It could be hard to find people with multilingual abilities. In rare cases, there may be, but thinking from the organization's perspective, hiring a bulk of individuals with linguistic skills at the workstation may be something complex. These days, customers are from diverse cultures with different languages and should be served in a professional way to meet their requirements.

 

In this digital era, the need for efficient and effective technology is highly important to sustain business operations in the long run. Every company aims for remarkable achievement in all ways possible. Thus, the only way to succeed is by implementing the appropriate technology to cover the risk. The Chat GPT 4 has this benefit and can easily handle the customer's query in a fruitful manner.

Tool for Content Creation

Nowadays, the internet has become part and parcel for the people, and they use it every now and then for their requirements while at the same time looking for contents that fascinate them the most. So, in this context, they can be easily targeted with high-quality content for businesses to make use of their products or services. Firms have something to offer the users, and in return, they may be rewarded monetarily.

The Chat GPT 4, a powerful tool for generating content, can be utilized for several purposes, such as social media, marketing, website content, and many other places where content is required.

All in all, artificial intelligence has already created a benchmark in various fields, and undoubtedly, in the coming years, many other further developments will take place and ease things.

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