In today’s rapidly evolving security landscape, organizations across various sectors demand more than just traditional protection. They seek integrated, cyber-secure, and scalable solutions that deliver continuous monitoring, ensure high uptime, and adhere to global compliance standards. Meeting these expectations requires not only state-of-the-art tools but also seamless integration of technologies across platforms and borders.
However, the industry is grappling with significant challenges. The Progressive Wage Model has significantly raised wages of Officers leading to rising cost of operations. Heavy reliance on manpower, along with fragmented and siloed systems, limits scalability and operational efficiency. Security service providers often struggle to deliver real-time monitoring, rapid incident response, and consistent performance, all while keeping up with rapid technological advancements.
Enter Tiger Hong Security Services & Consultants, a premium Security System Integrator (SI) that blends human expertise with technological innovation to provide high-performance security solutions for both national and international clients. Today, Tiger Hong is more than just a security provider; it is a leader in technological innovation, setting new benchmarks in the industry.
The Rise of Tiger Hong
Founded in 1992 by Hong Seng Mak, a former military captain from Singapore Armed Forces, Tiger Hong was built on a foundation of military discipline, professionalism, and an unwavering commitment to security. In 2018, the company experienced a pivotal transformation, with new leadership bringing in technology-driven solutions, evolving from a traditional security provider into a cutting-edge, technology-oriented solutions company.
Today, with over 30 years of experience, Tiger Hong is a leader in the field, integrating AI, IoT, and data analytics into its security systems to enhance human vigilance and address complex security challenges. “Our mission remains
clear: to stay Ready, Reliable, and Respected, driven by the core values of RICE—Respect, Integrity, Courage, and Excellence”, states Ravi Chandran M, Director (Operations & Technology Development), Tiger Hong Security Services & Consultants.
Smart Security Solutions
Tiger Hong offers a comprehensive suite of services, combining skilled security personnel with advanced technology to deliver unmatched solutions.
A choice Premium Partner with GEUTEBRÜCK of Germany, together they provide Smart and Secured VMS solutions with AES- 256 encryptions, compliance with global data security standards such as NDAA and European regulations. This ensures robust data protection and enhances the security posture of its clients.
At the heart of its operations is the 24/7 Integrated Command Center, supported by full German enterprise-grade intelligent Video Content Analysis which consolidates monitoring, control, response, and recovery across multiple sites. This system reduces dependency on manpower while boosting operational precision and efficiency.
The company’s Solution Integration Lab further enhances its technological edge by testing and validating composite technologies in collaboration with global partners, ensuring that systems are field-ready and capable of meeting the challenges of tomorrow.
Carving a Niche for Itself
Unlike traditional security agencies, the company positions itself as a tech-integrated security service provider, blending the best of human intuition and machine intelligence. The company’s commitment to innovation is evident in its Solution Integration Lab and Integrated Command Center, both of which position Tiger Hong as a pioneer in the regional security market.
Tiger Hong’s client roster includes prestigious government entities and multinational companies, such as the Ministry of Defence, Singapore Prison Services, CREATE National Research Foundation, Netlink Trust, and BROADCOM AVAGO, all of which rely on Tiger Hong for tailored, scalable security solutions. The company has earned a reputation for consistent, high-quality service delivery and remains a trusted partner in the security domain.
Our mission remains clear: to stay Ready, Reliable, and Respected
Goals for the Future
Looking ahead, Tiger Hong has ambitious plans to further integrate generative AI to enhance predictive analytics, improve incident response times, and enable continuous learning across diverse security environments. A key milestone is the planned launch of the Intelligent Smart Command Center in 2026. This AI-powered system will be capable of managing multilingual emergency communications, directing field responses, and generating incident reports accurately and autonomously, reducing the need for human officers and improving efficiency.
Additionally, the Solution Integration Lab will expand its capabilities, fostering co-validation programs with global tech vendors to accelerate testing and deployment cycles. The company also aims to transform its workforce with Workforce 2.0, where traditional guarding roles will evolve into digitally empowered positions that combine human intuition with machine intelligence.
This transformation will allow officers to handle complex security tasks that would otherwise require multiple personnel. Through its smart, scalable solutions and commitment to excellence, the company is building a future where security is not only about protection but also about intelligence, integration, and continuous innovation.
As it continues to evolve, Tiger Hong remains focused on delivering world-class security solutions that meet the demands of an increasingly complex and borderless world.
Ravi Chandran M, Director (Operations & Technology Development), Tiger Hong Security Services & Consultants
Ravi Chandran M has served as the Director of Operations and Technology Development since 2018, where he leads strategic initiatives in operational excellence, innovation, and technological advancement. Prior to this appointment, he dedicated 28 years to the Singapore Armed Forces (SAF), culminating in his retirement as a Senior Ranking Officer.
Throughout his distinguished military career, he held various leadership and command positions, contributing to national defense, capability development, and organizational transformation.
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